Prémont Harley-Davidson is the largest Harley-Davidson motorcycle dealership in Canada with a clothing store, mechanical service and parts department. Prémont Harley-Davidson offers superior, professional and efficient service !!!
Are you interested in motorcycling? Is the advisory service and the rigorous organization your daily mission?
JOIN OUR TEAM !!
We are currently looking for a manager of the after-sales warranty activity (M / F) to ensure and control all the activities inherent to the coverage of guarantees (constitution of the file, control, invoicing …)
MAIN CHALLENGES –
_ You support receivers and producers on a daily basis in order to ensure compliance with warranty procedures imposed by the manufacturer,
_ Check the authenticity and validity of the customer’s request and centralize orders,
_ Proceed with the IT integration of the parts received,
_ Establishment and monitoring of the processing of warranty files / control of warranty files from approved repairers, invoicing, verification of compliance of the file,
_ Optimize warranty services and customer satisfaction,
_ Advise the workshop and provide the required information: repairs, special after-sales solutions,
_ Application of the quality procedures in force in the company.
REQUIREMENTS & SKILLS –
_ Minimum 3 years of experience in a similar position.
_ Knowledge of Harley-Davidson products a major asset.
_ Knowledge of invoicing and guaranteed procedures
_ Good command of IT tools
_ Analytical mind
_ Good interpersonal skills and listening skills
_ Organization and rigor
_ Bilingual (an asset at Laval)
WORKING CONDITIONS –
_ Social leave
_ Competitive salary
_ Comfortable and friendly staff room
_ Group insurance plan
_ Complete training by the organization
_ Variable hours
_ Free parking
_ Employee discounts
_ Social activities
JOIN OUR BEAUTIFUL #TEAMPREMONT TEAM AND SEND US YOUR CV TO THE DIRECT SITE